Steel Plate Solutions top management has set a goal to achieve ISO 9001 (International Standard) Quality Management System certification that aims to enhance customer satisfaction including conformity of product and services delivered and provided to our customers.
With top management demonstrating good leaders and commitment they have set out a quality objective to reach a 100% delivered quality products to all our customers — meaning zero non-conforming products leaving our doors. This might seem to be an unrealistic objective, but we together with top management at SPS believe it's possible.
On the road towards achieving ISO 9001 certification we have launched various quality initiatives to improve our in-house quality, and one being the “In Process Quality Inspection Procedure”. This procedure ensures that all product being processed has been thoroughly checked at each stage of production, ensuring that when it's time to dispatch the customer's product conforms and is ready to leave our doors.
The photo below is an example of what our customer can expect to find on their products — knowing that it has been quality checked and clearly brand-marked for easy identification, as well as a bit of brand promotion.
Each block represents the stages of production and processing that customers' product will go through. At those stages each respective operator will perform a quality check to see if all criteria and specifications as per the customers' requirements has been met, and they will sign off their respectable blocks — acknowledging acceptance and conformance — allowing the part to move onto the next production stage.
The first block represents the first stage of production, which will be cutting — whether it's on our Laser, CNC Plasma or Flame/Profile machines. The second and third blocks will be all the secondary and value-add stages such as bending, chamfering or rolling that are required as per the customer's specification.
The last block will be for final quality inspection and acceptance, indicating that the product conforms and is ready to be dispatched. By implementing new quality initiatives such as this and continuously improving our management system, SPS will soon achieve the quality goals and objective — and our customers can be assured of 100% delivered quality.
